Effective Date: December 12, 2024
Introduction
Welcome to Crystaworld. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number
- Account Information: Username, password (encrypted), profile information
- Usage Data: Information about how you use our services
- Device Information: IP address, browser type, operating system
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Log data (IP address, browser type, pages visited)
- Cookies and similar tracking technologies
- Device and usage information
How We Use Your Information
We use your personal information for the following purposes:
- Provide Services: To deliver and maintain our services
- Communication: To respond to your inquiries and provide customer support
- Improvement: To analyze usage patterns and improve our services
- Security: To protect against fraud and unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist us in operating our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data transmission protocols
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
Cookies Policy
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
If you are located outside of Japan, please note that your information may be transferred to and processed in Japan, where our servers are located.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on our website with an updated effective date.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Last updated: December 12, 2024